If you are dissatisfied with your order for any reason, you have thirty days to return your items for a prompt refund or exchange.
Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type.
We don't accept returned items with more than thirty days after the purchase date.
The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below.
Senor Frog's Store
1357 Ashford Ave. Ste 2
San Juan, P.R. 00907
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